Support Services

IT support servicesWe provide you the peace of mind, security and freedom to concentrate on managing your business – not your network. Kates Technology is your best choice for affordable, high-quality IT support. Whether you’re a small start-up or an established business, we offer the most convenient, comprehensive services by providing you with access to knowledgeable technicians with a broad range of expertise.

Professional Services

  • Onsite/Remote Technical Support
  • Managed or Call For Repair Services
  • PCI Compliance Testing/Remediation
  • Server and Firewall Monitoring
  • Hosting and Cloud Services
  • Project Management
  • 24/7 Support Available

IT Solutions

  • Disaster Recovery and Backup
  • Data Recovery
  • Secure Firewall and VPN Configuration/Security Auditing Services
  • Frame Relay, T1,Cable, DSL Load Balancing
  • Spam Filtering, Anti-Virus
  • Email, Hosted Exchange Services, Webmail

Hardware Solutions

  • PC and Mac Specialists
  • Emergency Server Response
  • Hot Swap and Loaner Equipment
  • Computer and Software Sales
  • Windows Home or Business Network Packages

Infrastructure and Design

  • Virtualization and Co-Location
  • Wired and Wireless Networks
  • Network Security
  • Voice and Data Cabling Design and Installation
  • Internet and VOIP Phone Services
  • Routing and Switching